How Declathon Kenya transformed their operations after transitioning from TIMS to eTIMS with DigiTax.
Why You Must Transition from TIMS to eTIMS
For many manufacturers and businesses, tax compliance has become more complex than it needs to be. What once worked with TIMS is now creating operational bottlenecks, inefficiencies, and compliance risks.
The shift to eTIMS isn’t just a regulatory requirement it’s a necessary evolution toward smarter, more efficient business operations.
The Reality of TIMS Today
From an internal taxpayer survey we conducted, businesses still relying on TIMS highlighted facing growing challenges that directly impact performance and profitability.
1. Frequent System Downtime
Many manufacturers report recurring downtime ranging from daily interruptions to monthly disruptions. This affects invoice transmission and slows down business operations, creating unnecessary delays.
2. Limited Support
As eTIMS rolls out, support for TIMS systems has significantly declined. This leaves businesses vulnerable during critical system failures, with fewer resources to resolve issues quickly.
3. Incomplete Invoice Transmission
Not all invoices and credit notes are successfully transmitted to KRA. This creates gaps between actual transactions and tax records, exposing businesses to compliance risks.
4. Reconciliation Nightmares
Finance teams are spending hundreds of man-hours reconciling ERP data with iTax records. These mismatches not only waste time but also increase the risk of costly errors.
5. Manual Workarounds & Errors
Differences between ERP systems and tax records often require manual intervention. This increases the likelihood of inaccuracies in tax filings and financial reporting.
6. Supplier-Related Risks
Some suppliers issue credit notes after payments without proper communication
Others are slow or reluctant to adopt eTIMS
This creates compliance risks, especially with upcoming validation rules that affect expense deductibility.
7. Scaling Challenges
High-volume businesses require multiple TIMS devices, which only amplifies downtime and transmission issues as operations grow.
The Compounding Effect
These challenges don’t exist in isolation. They create a ripple effect across your business:
Lost productivity
Increased operational costs
Delayed payments
Uncertain tax positions
Higher compliance risk
Over time, this directly impacts your bottom line and your ability to scale efficiently.
Why eTIMS Is the Better Way Forward
Transitioning to eTIMS addresses these issues by enabling:
Real-time invoice transmission
Improved accuracy and compliance
Reduced manual intervention
Seamless digital processes
Better alignment between business records and tax systems
It’s not just about compliance it’s about building a more resilient, efficient system for your business.
Make the Transition with DigiTax as your eTIMS provider
Making the shift to eTIMS doesn’t have to be complicated. With DigiTax, businesses can integrate eTIMS seamlessly while maintaining operational continuity.
Seamless Integration
DigiTax simplifies integration by reducing workload by up to 70% and cutting integration time significantly. With flexible APIs and support for multiple programming languages, businesses can integrate at their own pace.
Centralized Dashboard
Access all your invoices and credit notes in one place. The multi-user dashboard provides real-time visibility for teams and decision-makers, improving control and transparency.
Reverse Invoicing Solution
DigiTax enables businesses to generate invoices on behalf of suppliers (with consent), ensuring:
Compliance across your supply chain
Faster payment cycles
Guaranteed tax deductibility
Extensive System Compatibility
DigiTax integrates with over 50 systems, including ERP platforms, making it adaptable to your existing workflows. Think integrating eTIMS across SAP, Ms Dynamics, Oracle, ERP Next, Xero, Sage, Shopify, WooCommerce, Odoo and many more others.
End-to-End Support
From onboarding to post-integration, DigiTax provides:
Training (technical and non-technical teams)
API onboarding support
Real-time assistance via chat, phone, and email
Dedicated account management (optional)
Client Success Story: Declathon Kenya
One of our clients, Declathon, has already made the transition and the results speak for themselves. Since moving from TIMS to eTIMS with DigiTax, they’ve experienced:
Higher customer satisfaction thanks to faster, smoother transactions
Zero downtime in invoice transmission to iTax
Fully digital invoicing, eliminating paper and improving efficiency
A more sustainable approach, reducing environmental impact
Seamless integration with their existing ERP system through DigiTax
🎥 Watch their full success story here
Ready to Make the Switch?
The question is no longer if you should transition to eTIMS
it’s how soon you can switch.
Join our upcoming webinar to see how you can transition from TIMS to eTIMS, how it works in a real business environment and how you can seamlessly make the switch.
